• Configure setup, partner relations, cross references etc 

• Perform testing with trading partners and customers. 

• Inform and coordinate trading partner test activities with customer. 

• Coordinate with multiple internal teams to ensure the target go-live date for the customer is met. 

• Work closely with Project Manager or Implementer to align on progress. 

• Participate in problem solving activities; escalate to relevant teams. 

• Report to team management as well as involved project coordinators 

• Provide the mapping team with the analysis required to build a new map. 

• Work with the mapping team to ensure completion of mapping requests. 

• Work with the connectivity team to ensure communication setup Test new maps with the partners and ensure that suitable test files are provided to allow for accurate unit testing. 

• Analyze and document trading partner requirements.

• Working time: 10:00 PM- 7:00 AM, from Monday - Friday 

• Experience in software support, client services, or call center environment preferred. 

• Client services, business to business, computer support/service, experience preferred. 

• Understanding X-12 and XML, CSV, ERP such as Netsuite, Quickbook, SAGE,... is a plus. 

• Prefer have knowledge with FTP and AS2 is a plus. 

• Proficient English skills, verbal & written.

13th+ salary

Performance bonus

Company trip, teambuilding, sport clubs and activities

17 days of paid leave

Full salary social insurance including probation time